What Lindern Offers

When illness or life disruption changes the story, Lindern Care helps you reclaim it—with dignity, clarity, and purpose.

At Lindern Care, we believe serious illness, loss, and major life transitions can challenge identity—but they do not erase it. Through dignity-centered narrative guidance and future-focused coaching, we help individuals and families reconnect with who they are, clarify what matters most, and shape the path ahead with intention.

Begin with a thoughtful conversation.
Meet with Suzana or Jill to explore which Lindern Care offering may best fit your story, values, and goals.

 Connect with Us 

Part 1: Honoring your story

A guided dignity narrative experience to preserve identity, legacy, and what matters most
Four-session guided experience | Founding Client Rate: $1,200

Serious illness, life transition, or personal disruption can sometimes overshadow voice, identity, and the deeper story of who we are. Inspired by dignity-centered narrative traditions, Your Story, Your Voice offers a thoughtful, guided space to reflect on the experiences, relationships, values, and defining moments that have shaped your life.

Together, we create a meaningful personal narrative that honors your story and may be shared with loved ones, your care circle, or anyone important to you. This process offers both a lasting legacy and an opportunity to reconnect with what matters most—often bringing greater clarity not only to the story you carry, but also to the hopes, priorities, and future you wish to shape.

What to Expect:
We begin with an introductory conversation, followed by several guided sessions exploring your story, relationships, values, and lived experiences. Between sessions, Lindern Care thoughtfully shapes and refines your narrative in collaboration with you, crafting a final written legacy that reflects your voice with depth, dignity, and care.

For many, this is where healing, clarity, and the next chapter begin.

 Begin Your Story 

Part 2: Crafting Your Third Act

A guided process for rebuilding agency, meaning, and direction after disruption
Four to five-session guided coaching experience | Founding Client Rate: $2,000

Serious illness, loss, or profound life change can turn life upside down. Roles shift. Relationships change. The future you imagined may suddenly look different. Even your sense of who you are can become obscured by the identity of being a “patient.”

Crafting Your Third Act is about finding your bearings again. Together, we explore what has changed, what remains, and what matters now, then begin shaping what comes next around your story, relationships, values, and hopes.

The work can be both personal and practical: preparing for important conversations, making difficult decisions, crafting letters, or clarifying wishes to share with the people who matter.

The goal is not to return to the life you had before or pretend that illness isn't there. It is to find a path through the storm and shape a life that honors your personhood and the story that is still yours to live.

What to Expect: Four to five guided sessions combining reflection with practical next steps, tailored to where you are and what matters most to you.

 Explore Crafting Your Third Act 

The Full Arc

Lindern Care’s most comprehensive journey—from honoring your story to shaping your future
Part 1 + Part 2 | Founding Client Rate: $2,800

The Full Arc is designed for those seeking not only to preserve their story, but to actively shape the chapters still ahead.

This immersive offering combines Honoring Your Voice and Crafting Your Third Act into a deeper, more transformative journey. We begin by honoring your life story, identity, and legacy through dignity-centered narrative work. From there, we move toward rebuilding: clarifying hopes, priorities, relationships, and decisions for the future.

By integrating story, reflection, and practical preparation, The Full Arc helps individuals and families navigate serious illness, major transition, or uncertainty with greater coherence and confidence. It includes the full Your Story, Your Voice process along with expanded future-planning guidance designed to translate insight into meaningful action.

What to Expect:
This multi-phase process begins with narrative exploration and legacy creation, then expands into future-focused coaching centered on purpose, communication, and practical preparation. Together, we help ensure that your story not only honors where you have been—but also strengthens how you move forward.

For those ready to preserve their voice, reclaim their agency, and thoughtfully shape what comes next, The Full Arc offers the fullest Lindern Care experience.

 Select The Full Arc 

Doula Services

Contact us for more details: Jill@lindern.care 

Unsure where to begin?

Every story is different. We invite you to begin with a thoughtful introductory conversation to explore which Lindern Care offering may best support your values, goals, and next chapter.

   Schedule your Introductory Conversation 

We offer in-person and virtual programs to professional firms, agencies, and organizations. 

Dignity Principles for Professionals - call for details

A series of seminars designed to help guide professionals in a variety of service fields (financial management, law, funeral directors, and others) to apply dignity care principles in their interaction with terminally diagnosed clients to guarantee a respectful treatment and legacy planning that honors and follows clients wishes and prevent burnout among service providers.

Third Act Masterclass: Empowering Seniors to Own Their Stories & Their Choices - 90 minute seminar | call for details

An interactive, story‑driven workshop that guides seniors, families, and professionals through the process of capturing life‑long values, crafting meaningful advance directives, and securing a legacy that truly reflects the person behind the paperwork.

• For financial planners/advisors: Build trust with your clients by helping clients articulate goals, align financial plan with personal values.

• For law firms, estate attorneys: Showcase your firm's commitment to personalized, compassionate expert advice and support and facilitate the intake of completed documents.

• For medical practices, health systems: Improve patient engagement and satisfaction with this empowering workshop that results in clarifying advance-care planning and helps patients get the care they want (and not the care they don't want).

• For assisted-living communities: improve your resident engagement, mental well-being, and support staff in facilitating end-of-life conversations.

Please note: In-person services are available in Monroe and neighboring counties in New York State, or otherwise through video conferencing

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Lindern Care Circle: Our online community 

Join our online community for discussion, engagement, stories, and, resources, and support.

Lindern Care Speaks: Community Engagement Programs and Workshops

At Lindern Care, our commitment extends beyond one-on-one consulting to serve the broader Rochester, NY community, and the global ALS community. We offer educational workshops and lectures reviewing the principles of Lindern Care.

We build impact through strategic collaboration with organizations that share our dedication to dignity and agency:

Hearts for ALS

Our Collaboration: Partnering to provide local support and care resources for patients and caregivers in the Monroe County area. Our collaboration focuses on offering Lindern Care's narrative-based workshops to help individuals and families maintain dignity and personhood while accessing equipment and local support.

Waiting Room Revolution 

Our Collaboration: Working with Drs. Seow and Winemaker to empower patients and families by putting the human back at the center of care. We offer complementary workshops and lectures focused on improving the patient and family experience, using narrative tools to implement their "Seven Keys to be Hopeful and Prepared" when facing serious illness.

Eleven Labs 

Our Collaboration: We serve as a referral partner and educator for their Impact Program, which provides free AI voice cloning and text-to-speech technology to people with ALS/MND. This partnership ensures that clients losing their ability to speak can preserve a crucial aspect of their identity—their authentic voice—aligning perfectly with Lindern Care’s mission to honor a person’s legacy and dignity.

      Join Our Community